Confidentiality
Your Information Privacy
To meet government and legal requirements,
Cambridge Mercantile UK must gather client identification
and other key information. This information is only
gathered for this specific purpose and no other.
We promise to protect and safeguard that information
to the utmost.
Cambridge
Privacy Officer | Our Security
Privacy & Confidentiality Pledge|
Privacy Policy
Cambridge Privacy
Officer
To provide you with a contact who can investigate
and if necessary, to intervene on your behalf on
privacy
issues, Cambridge Mercantile has appointed Kenneth
H. Saul, B.A., LL.B., General Counsel as
its Privacy Officer.
This is to ensure adherence
to the principles of these following laws: The Privacy
Act and the Data Protection Act, FTC Rule on Privacy
of Financial Information, and Canada’s Protection
of Personal Information and Electronic Documents Act
(PIPEDA),
If you would like:
- to make enquiries or discuss our policies on privacy,
confidentiality or security;
- to request which nonpublic personal information
regarding you that Cambridge Mercantile has on file;
- to access your nonpublic personal information
that Cambridge Mercantile has on file;
- to question how complete or accurate this
information is and to request that it be amended;
- to file a complaint regarding Cambridge’s
privacy compliance or failure to comply;
You may contact Kenneth H. Saul to do so.
Mr. Saul may be contacted directly at 25 Adelaide
Street East, 20th Floor, Toronto, ON, Canada, M5C
3A1, Direct Telephone: (416) 649-4170, Direct Fax:
(416) 362-6829, email: ksaul@cambridgefx.com,
or you may contact him through our UK General Manager,
Nicholas Mason, 2nd Floor 39 Houndsditch, London,
England, EC3A 7DB, Direct Telephone: +44 (0)
20 7398 5705 , Fax: +44 (0) 20 7398 5710
or email: nmason@cambridgefx.co.uk;
Your Personal Information
is Secure We understand explicitly your need
to be confident of the security and confidentiality
of your sensitive personal information. We see this
as a top priority too. To ensure we have taken all
necessary steps to implement policies and procedures
to protect your personal information, we adhere strictly
to our own confidentiality procedures and to government
guidelines.
Please read below how we collect and use your personal
information and maintain its confidentiality and
accuracy.
Learn also how you can verify the accuracy of information
regarding your relationship with us. Please note:
this applies to former Cambridge customers as well
as to existing customers.
How We Obtain Personal Client Information
We collect non-public personal information about
our clients from the following sources:
- Information we receive from applications.
- Information about transactions with us.
- Information we receive from a Consumer Reporting
Agency.
- Information we receive from others, who clients
authorize us to contact, to review applications
or transactions with us.
How we maintain Personal Client Information
We also maintain various types of information including:
- Identifying information, such as VAT number,
jurisdiction of incorporation, names, addresses,
and passwords.
- Information regarding credit worthiness provided
to us on application.
- Account activity information.
Personal Client Identification Information and
our Web policies
When you visit our websites, we will not collect
any personal ID information about you (such as your
name, address, telephone number, personal identification
numbers, billing and shipping information, credit
card information or e-mail address) unless you provide
it to us voluntarily.
In addition, some portions of our website invite
visitors to submit names, e-mail addresses or addresses
of others in connection with certain promotions or
offers (including offers to purchase products online
or information).
If you opt not to provide us with personal ID information,
no material consequences will result. However, you
may be unable to participate in certain promotions,
receive product information, or buy products offered
through our website or our offices.
Contact us regarding your Personal Information
If you would like to have previously submitted information
deleted from our Web-based marketing databases, please
contact us via e-mail at info@CambridgeFX.com,
or send a letter to our Privacy Officer at 25 Adelaide
Street, Suite 2000, Toronto, Ontario, M5C 3A1 or to
our UK General Manager, Nicholas Mason, 2nd Floor
39 Houndsditch, London, England, EC3A 7DB, Direct
Telephone: +44 (0) 20 7398 5705
You may also contact us through either of the above
methods to request the personal information we have
collected with regard to you and your account. We
will use reasonable efforts to supply you with this
important information and correct any factual inaccuracies.
Disclosure to Non-Affiliated Third Parties
Cambridge will not sell or provide your personal
information to any third parties for their independent
use. However, we may disclose information about you,
including nonpublic personal information, to nonaffiliated
third parties (persons or companies who do not own
or control, are not owned or controlled by, or are
not under common control with Cambridge) but only
as described below:
- Legally Required Disclosure: We may use all of
the information we collect, as described above,
to satisfy legal requirements. For example, we may
use your VAT number (or social security number or
Tax ID number) for income tax reporting purposes.
We will also share your nonpublic personal information
with government agencies and authorized enforcement
investigators as required or allowed by law, including
in order to comply with applicable government reporting
or legal process (such as court orders, subpoenas,
or government requests, and current anti-money laundering
legislation). We do so where it is reasonable for
us to believe this request is legitimate and valid
or we are required to do so.
- Disclosure With Your Consent. We may disclose
the information that we collect, as described above,
to any person when you have provided your written
consent for us to do so, including when you give
someone a power of attorney or other authorization
to act on your behalf.
Disclosure Concerns:
- Disclosure to service providers. We do
not disclose information we collect, other
than as described above, to companies that provide
financial services for us.
- Disclosure for marketing purposes.
We do not disclose information
we collect, as described above, to companies that
perform marketing services on our behalf or to other
financial institutions with which we may have joint
marketing agreements.
- Disclosure to consumer reporting (credit
reporting) agencies. We do not
disclose information relating to our transactions
or experiences with you to consumer reporting agencies
and similar organizations.
- Account Information.
In no event will we share your account information,
whether on or offline, with third parties, except
a required by law, or except to banks and financial
institutions as required in order to execute your
transactions, or to security personnel whose mandate
is to ensure the security of your data.
-
Disclosure to Banks and Security Personnel.
We may disclose nonpublic personal information
about you to the following types of third parties:
- financial service providers, such as bankers,
in order to carry out required institutional risk
control, and/or to carry out our services to you
that you have requested;*
- computer services consultants and technicians
or other security and compliance consultants in
order to ensure the protection of the confidentiality
and security of your records;* and
- financial services providers to protect against
or prevent actual or potential fraud, unauthorized
transactions, claims, or other liability.*
We may also disclose nonpublic personal information
about you to nonaffiliated third parties as permitted
or required by law.
-
In the event that we must disclose such information
to financial service providers, computer services
consultants or technicians or other security and
compliance consultants, we do so only under strict
confidentiality and non-disclosure restrictions
set out in a written undertaking that such consultant(s)
are required to sign in advance.
We maintain physical, electronic, and procedural
safeguards that comply with applicable regulations
to guard your nonpublic personal information.
- We restrict access to nonpublic personal information
about you to those employees who need to know that
information to provide products or services to you.*
Secure Electronic Exchange
The security of your accounts and your information
is of utmost importance to us. We consider your trust
one of our most valuable assets. Together with our
technology partners, we are committed to providing
you with the most secure environment possible.
If you wish to contact us in regards to disclosures
to nonaffiliated third parties, you may call the
following numbers:
In the UK: UK General Manager -
Ncholas Masonl, 2nd Floor 39 Houndsditch, London,
England, EC3A 7DB, Direct Telephone: +44 (0)
20 7398 5705
In the USA: US General Manager
- Leslie George, or Susan Mack; 5 Vaughn Drive,
Suite
307, Princeton, NJ, 08540, Toll Free: (866)
397-2837
In Canada: Risk Manager - Mary Lane
or General Counsel/Privacy Officer - Kenneth Saul,
Toll Free: (800) 374-8077
Enjoy better than UK bank foreign
exchange rates through Cambridge Mercantile UK.
Based in London, we offer cost effective forex related
services such as money
transfer , buying and selling of Euro, Pounds,
Dollars and Francs. If you are buying or selling
real estate in Spain, you will appreciate having us
manage the secure transfer of your funds from Britain
to Spain or vice versa. Our specialists dealing with
Spain are ready to assist you. Rely on us for the
best foreign
exchange rates. |
